I Need to Change My Shipping Address
If you made an error when inputting your shipping address, please contact us immediately by sending the intended shipping address as well as your order number by creating a support ticket. If your order has not been shipped yet we will be able to change your shipping address.
Where Do You Ship to?
We ship everywhere in the UK
When Will My Order Ship?
Standard Shipping: Orders will arrive within 3-6 business days.
Expedited Shipping: Order will arrive in 2-4 business days.
If for any reason we are unable to ship out your order within our standard time frame, we will contact you immediately to notify you of any delays and ensure that you get your items as soon as possible.
Can I Change My Order?
If your order has not shipped yet, we may be able to change the contents of your order. Please create a support ticket and we will do our best to change the order.
Can I Use Multiple Coupon Codes?
We're dedicated to giving our loyal customers the best possible price we can offer and that's why we often offer coupon codes.
Only one coupon code can be applied per order. We will automatically apply the highest discount coupon code that you enter. For example, if you were to enter a 5% code and a 10% code, we will use the 10% code at checkout.
I'm Not Satisfied With My Purchase. What Should I Do? (Return Policy)
Rocky Mountain Barber Company will refund, replace or exchange any products that are not to your complete 100% satisfaction within 30 days of purchase.
To be eligible for refund, replace or exchange return, your item must be unused and in the same condition that you received it. Proof of purchase and Order number is required.
Our policy lasts 30 days. If 30 days have gone by since the date of your purchase, unfortunately we can’t offer you a refund, replacement or exchange.
To request approval for a refund, replace or exchange, Contact us first at firstname.lastname@example.org and include your Order Number.
I Want to Sell Rocky Mountain Barber Products in My Retail or Online Store
If you are interested in wholesaling our products at your retail location, please visit our wholesale website to apply. Please tell us about your company, which product you are interested in, and how many units.
My Question is Not Answered Here
For all other inquires please Submit a ticket. Please include your Order Number in your contact.